Zdravstvena pismenost bolesnika s obzirom na izvor informiranja

Abstract

Introduction. It is the right of the patient to be informed by the medical staff about the treatment procedures so that the patient can be aware and responsible of the subject of treatment. Aim. The aim of this study was to gain insight into the information provided to the patient by medical staff, understanding of the information obtained and the use of written educational materials and the Internet to gain information about diseases among patients of primary and secondary health care. The aim was to determine whether there are differences in the level of knowledge among patients with regard to the source of information. Methods. A cross-sectional study with three groups of patients was conducted using a questionnaire created for this study. Results. Out of a total of 300 patients, 49% (147) claim that the most common source of information is a specialist doctor, while 29% (87) claim that their sources of information are nurses. A total of 48% (144) of patients claim that the information is incomprehensible and 83% (249) have not received educational materials. 79% (237) want to receive educational materials. Conclusion. According to the results of the study, it can be concluded that patients, regardless of the group they belonged to, are equally uninformed. Informing the patient is an integral part of the treatment and must be tailored to each patient individually.