A Recommendation System for People Analytics

Abstract

Companies seek to leverage data and people analytics to maximize the business value of their talent. This article proposes a recommendation system for personalized workload assignment in the context of people analytics. The article describes the system, which follows a novel two-level hybrid architecture. We evaluate the system performance in a series of computational experiments and discuss future extensions. Overall, the proposed system could create significant business value as a decision support system that could help managers make better decisions. The article demonstrates how computational and machine learning approaches can complement humans in improving the performance of organizations.