Compassion Satisfaction and Compassion Fatigue among Emergency Medical Technicians in Iran

Abstract

Introduction Emergency medical technicians who provide emergency care for patients in a critical condition often experience compassion satisfaction through assisting these patients. However, helping ill and injured patients can also lead to compassion fatigue. Identifying the link between compassion satisfaction and compassion fatigue is important to enhance patient care. Methods This is a descriptive correlation study. A total of 248 pre-hospital emergency personnel from pre-hospital emergency centres in East Azarbaijan, Iran, were selected by cluster sampling. Professional quality of life tools, including compassion satisfaction and compassion fatigue (occupational burnout, secondary traumatic stress) were employed. Data was modeled on Stata Statistical Software: Release 14, and the correlation between factors was investigated through Pearson and Canonical correlation analyses. Results The average scores of compassion satisfaction and compassion fatigue were moderate. Reverse relationship and mean negative correlation (r=-0.40) were obtained between the two areas. In the ‘compassion fatigue’ category, the secondary traumatic stress sub-scale had a higher focal load (0.96) in comparison to burnout (0.32). Education, workplace and workload were significantly correlated with compassion fatigue, as were marital status and workplace with compassion satisfaction. Conclusion The model indicated that compassion satisfaction correlates inversely with compassion fatigue. Workplace, workload reduction, marital status and educational promotion reduce compassion fatigue therefore to enhance pre-hospital care these factors should be taken into consideration.