USING THE NEXT GENERATION OF ASSESSMENT CENTRE TECHNOLOGY FOR SKILL DIAGNOSIS

Abstract

The techniques used in assessment centres business tasks, role plays, group discussion problems, in‐baskets, interviews – are now being integrated into realistic situations to form holistic business and environmental contexts in which participants individually and collectively perform. Observers work with participants to diagnose managerial skills by examining behaviours, interactions and approach to the issues and people within the simulated business. Seven large‐scale business simulations are detailed and discussed and examples of their use in two different organisations are outlined.