Impact of Job Security on Turnover Intention Mediated by Job Satisfaction in the Context of Covid-19 in Pakistan

Abstract

Retaining intellectual capital and understanding the reasons behind Turnover intentions s are the most crucial tasks for any industry, especially in the era where organizations have the most diverse workforce in terms of generation. A high turnover carries detrimental effects for any sector. The education industry gets affected more adversely due to this factor. The primary purpose of this study is to verify the effects of lack of Job Security on the Turnover Intention with the mediation effects of job satisfaction, particularly in a covid context. Generation Y and Z were compared to understand how they both reacted to the lack of Job Security in the private education sector. Results showed that Job Security elevates Job Satisfaction and reduces intention of turnover in Gen Y. While in the case of Gen Z, the negative relationship between Job Security and turnover is stronger but Job Satisfaction will not decrease Turnover Intention  rather it increases. This is quite interesting and provides a vast area for further research in this regard. These findings offer implications for creating an environment where a diverse workforce senses and achieves high Job Satisfaction along with security to retain them, especially for Gen Y. while for Gen Z there should be some challenging tasks to keep them enthusiastic and passionate about their work.