STANDARDIZATION OF PERSONNEL PROCESSES OF THE ORGANIZATION'S QUALITY MANAGEMENT SYSTEM

Abstract

The article considers an approach to the standardization of personnel processes in the integrated quality management system of the organization. The possibility of standardization of functional areas of the organization's management on the basis of international and authentic national standards is analyzed. The absence of international (national) standards regulating a number of functional areas of activity in the organization, in particular the activities of human resource management of the organization, is revealed. The expediency of research and adaptation to the specifics of domestic management developed by the technical committee ISO/TC 260 «Human Resource Management» family of international standards ISO 30400, which regulates personnel activities in the organization, is substantiated. The limitations and possibilities of integrating the set of standards under consideration into the quality management system of the organization are investigated. An approach to the adaptation of international standards ISO 30400:2016 is proposed based on the identification and interpretation of personnel terminology, taking into account national specifics, as well as the dual nature of human resources. The expediency of using the proposed approach to the standardization of personnel processes of the organization's QMS is argued.