GNOSIS: Towards Automated Knowledge Management

Abstract

Knowledge management is a critical component for the next-generation learning organizations, which can assimilate, comprehend and utilize the rapidly changing knowledge landscape and ensure value creation for their customers. The core challenge for devising effective knowledge management strategy for any organization is to ensure that each individual stakeholder receives high-quality and customized information. This paper proposes a cloud-based system for facilitating knowledge enhancement of individuals by automatically collating information from credible sources and delivering them in a personalized manner to the end user. High quality content inputs are provided through automated web-based mashup tools and human domain experts to a cloud-based knowledge management system, which distributes domain/skill specific content streams to registered individuals via mobile devices and social media platforms. The collated content is classified and delivered to users based on their interests and preferences and auto-curated based upon the responses of end-user and the larger community. Early results from the implementation of Gnosis in an academic setting are presented.