A Conceptual Framework for an Integrated Healthcare Information Systems from an Organizational Perspective

Abstract

Healthcare information technology integration is an essential factor to improve healthcare quality services. During COVID 19 epidemic, there is a high necessity to set up a comprehensive framework for integrating healthcare information systems (IHIS). Most of the existing works address this issue from technical perspectives. This study aims to create a comprehensive understanding and identify the crucial dimensions of the IHIS at an organizational level using the human, organization, and technology model (HOT-fit model). To achieve the study’s goal, the qualitative evaluation method is adopted to explore and analyze the existing studies on IHIS from organizational perspectives. The study investigates the key dimensions that affect the development of IHIS at the organizational level, which do not adequately discuss in the previous studies. The findings indicate that the key IHIS dimensions could be recognized by using the three dimensions of IT infrastructure, and organizational process, as well as the human factor. From the other side, the organization would be able to curb the coronavirus COVID-19 outbreak as the conceptual framework highlighted the relationships among the dimensions by facilitating the information sharing within an organization to attain coordination and cooperation between stakeholders which can improve the monitoring capability in the system. This study contributes to academic research, by producing a conceptual framework for IHIS dimensions. As the framework can be used as a guideline by healthcare decision-makers and healthcare project managers to understand the integration requirements at the organizational level.