Quality feedback in software development management-methodology and practical application

Abstract

Quality feedback (QFB) is a way to upgrade the quality of feedback between check and action in the plan-do-check-action (PDCA) cycle, especially the quality of feedback closely associated with the improvement of the software development process. To perform QFB, the authors have developed a methodology that includes a model for evaluating software development in phases and a series of methods spanning from data collection and evaluation to the feedback of findings. The application of the QFB methodology to software development projects is described.<>