Collaborative Process Driven Risk Management for Enterprise Agility

Abstract

Small-medium enterprises (SMEs) gain their strengths from flexible market orientation, agile value chains and cluster-based innovation capacity. The changing global business environment challenges organizations to aim for agility and performance driven management through process focused thinking. For the future collaboration of SMEs with their partners, the agility aim of the Digital Ecosystem paradigm demands for an explicit risk management and collaboration support. This involves an explicit management of the business process by combining continuous process improvement and process reengineering. However, the outcome of process management effort is risky because of the lack of operational information about the future process. The paper analyzes the possible contribution of risk management to support the management of business processes in order to increase the maturity of organizations. The concept is applied in a process simulation example for furniture production. Collaboration support is provided to allow the real-time sharing and interaction of the parties involved, e.g. in case of deviations from the agreed upon target process.