Moving forward with health surveys: a report of the 2001 CATI Forum.

Abstract

In any discussion of health surveys, the central role of the interviewer in data collection is sometimes overlooked .But at the 2001 Computer Assisted Telephone Interviewing (CATI) Forum, interviewers from the NSW Health Survey Program took centre stage, with two powerful performances revealing the mysteries, methods, and madness of conducting CATI health survey interviews.