The Impact of Live Commerce on Consumers’ Purchase Behavior Under the Background of COVID-19 in China

Min Fu
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Abstract

E-commerce has existed for a long time, but the outbreak of the COVID-19 ushered in a new opportunity for its development. Live commerce is a significant branch of e-commerce, which mainly realizes businesses through livestreaming marketing. After COVID-19, more and more people watch the livestreaming, it ushered in explosive growth. In the process of livestreaming marketing, Key Opinion Leaders (KOLs) play a very important role. In 2021, 62% of advertisers use KOL promotion. This paper mainly discussed live commerce under the background of COVID-19 in China. Through literature analysis, this paper discussed the impact factors of live commerce on consumers’ purchasing behavior and how KOLs affect consumer behavior positively and negatively. In the last part, this article gave some suggestions to help enterprises to recover from COVID-19.
新冠疫情背景下中国电商对消费者购买行为的影响
电子商务已经存在了很长时间,但新冠肺炎疫情的爆发为电子商务的发展带来了新的机遇。电商是电子商务的一个重要分支,主要通过直播营销实现业务。新冠疫情后,越来越多的人观看直播,它迎来了爆发式增长。在直播营销过程中,关键意见领袖(kol)扮演着非常重要的角色。2021年,62%的广告主使用KOL推广。本文主要探讨新冠肺炎疫情背景下的中国电商。通过文献分析,本文探讨了电商对消费者购买行为的影响因素,以及kol对消费者行为的正面和负面影响。在文章的最后一部分,本文提出了一些建议,帮助企业从COVID-19中恢复过来。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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