The patient perspective on COVID-19 restrictions lifting: a descriptive study of resuming in-person meetings

Abstract

Background: As COVID-19 mandates continue to evolve, at both the state and health system levels, patient input is needed. Methods: This study gathered opinions, feedback, and levels of comfort regarding in-person participation from Patient Advisors at a healthcare system located in Detroit, Michigan. The final version of the survey consisted of 13 questions prompting Patient Advisors to discuss comfort levels, protocols, and feelings around returning to in-person meetings after more than a year of meeting virtually. Results: A total of 68 Patient Advisors completed the survey. Most Patient Advisors felt that positively about meeting in-person (i.e., 55% felt ‘happy’ vs. 4% felt ‘scared’), believed only those unvaccinated should wear masks (n=26), and 86.6%, believed that there should always be a virtual participation option moving forward. Moreover, Patient Advisors wanted to be asked about their vaccination status before a meeting (n=66) and 86.6% endorsed being comfortable and willing to share their vaccination status. Qualitative analysis of two free-text response questions revealed Patient Advisors felt appreciated that their input was requested and wanted autonomy when considering in-person meetings. Conclusion: Findings were used to create the Patient Engaged Research Center’s In-Person Participation Action Plan and indicate the need to include patient voice in outcomes that directly impact them and their well-being.