Conflict Management Styles with Peers at Work: Gender and Levels of Education Differences

Abstract

There is currently a growing need for workers, at different levels, to learn and develop new behaviors, namely regarding interpersonal relationships with co-workers. This article focuses on styles of handling interpersonal conflict between peers in an organizational context. In order to evaluate interpersonal conflict handling styles, the ROCI-II Rahim Organizational Conflict Inventory was used in a sample of 181 subjects from a Portuguese organization.