Implementing web-surveys for software requirements elicitation

Abstract

This paper presents a practical approach to a survey as one of requirements elicitation techniques. A fundamental goal in requirements engineering is to discover the stakeholders’ real needs. Conducting a good survey enables acquiring the appropriate information from the stakeholders. The paper discusses the means to elicit software requirements through surveys, and ways to improve the given technique. Advantages of electronic surveys (e.g. Websurveys) versus paper-surveys are pointed out. Architecture of Web-survey tool is proposed, taking the related work into the consideration. User-tool interactions are carefully analyzed. Solution for additional security and privacy issues is suggested.