Knowledge, diffusion and interest towards blockchain technology in SMEs

Abstract

Blockchain technology could can lead to radical changes by improving business model and process. Employing this technology in small and medium enterprises (SMEs) still represents a novel idea. Moreover, not much is actually known about the benefits brought by technology to SMEs. This research focuses on how SMEs perceive the new technology, in doing that we analyze the degree of knowledge, diffusion, and interest of the blockchain by SMEs. We designed and addresses a questionnaire to a sample of 300 SMEs in Italy. Results show that blockchain technology is quite well known, but the level of knowledge is quite limited. Moreover, the research reveals that the rate of adoption is very low. Regarding the interest to implement blockchain in the future results are optimistic.