Halal Tourism Factors, National Image, and Behavioral Intention: Perceptions of Muslim Community in South Korea

A. Ullah, Iffat Iffat Tahira
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Abstract

This study examines two models of halal tourism which test the influence of halal tourism factors (involving halal attributes and availability of halal services) and national image (involving national characteristics and destination image) on behavioral intention, collecting empirical data from the Muslim community in Korea. Data was collected from (N=230) respondents through face-to-face questionnaire survey. The results showed that halal tourism factors and national image had a positive significant correlation with behavioral intention. Hierarchical Linear Regression analysis indicated that halal tourism factors model had a less significant contributory factor on behavioral intention, and national image model had a major significant contributory factor in the behavioral intention of Muslims. This study contributes that national characteristics and destination image have an influence on the Muslim community’s behavioral intention. This empirical evidence shows that Korea builds a positive image as a tourist destination rather than a Muslim-friendly destination among Muslims. This could be a reference for the government, tourist marketers, and stakeholders in enhancing the adoption of halal attributes and catering halal services to draw Muslim tourists to promote halal-friendly tourism.
清真旅游因素、国家形象与行为意向:韩国穆斯林社区的认知
本研究通过收集韩国穆斯林社区的实证数据,检验了清真旅游因素(包括清真属性和清真服务的可获得性)和国家形象(包括国家特征和目的地形象)对行为意愿的影响。采用面对面问卷调查的方式对(N=230)名受访者进行数据收集。结果表明,清真旅游因素与国家形象与行为意愿呈显著正相关。层次线性回归分析表明,清真旅游因素模型对穆斯林行为意愿的影响不显著,而国家形象模型对穆斯林行为意愿的影响显著。本研究认为,民族特征和目的地形象对穆斯林社区的行为意愿有影响。这表明,韩国在穆斯林中树立的是“旅游目的地”的正面形象,而不是“穆斯林友好国家”。为政府、旅游营销商和利益相关者加强清真属性的采用和餐饮清真服务,吸引穆斯林游客,促进清真友好旅游提供参考。
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