Work Processes in Virtual Teams: A Matching Algorithm for Their Technological Facilitation

Abstract

Virtual teams have almost become normality, especially in larger organizations. Often globally dispersed project teams work together in a virtual setting, but we also find organizations that are fully organized following a virtual design. New technology facilitates the implementation of virtual teamwork into the organization. However, new technology steadily evolves and adaptations by organizations are not always considered as successful. We therefore propose an algorithm for matching technology to work processes of virtual teams. The results are evaluated through interviews and derived on a generalizable level, making them transferrable to changing work environments and also to technologies yet to be innovated.