Speech diversity and speech interfaces: considering an inclusive future through stammering

Abstract

The number of speech interfaces and services made available through them continue to grow. This has opened up interactions to people who rely on speech as a critical modality for interacting with systems. However, people with diverse speech patterns such as those who stammer are at risk of being negatively affected or excluded from speech interface interaction. In this paper, we consider what an inclusive speech interface future may look like for people who stammer. In doing so, we identify three key challenges: (1) developing effective speech recognition, (2) understanding the user experiences of people who stammer and (3) supporting speech interfaces designers through appropriate heuristics. We believe the interdisciplinary and cross-community strengths of venues like CUI are well positioned to address these challenges going forward.