Business Intelligence Tools for a Digital Services Company in Peru, 2022

Abstract

The objective is to propose the use of the business intelligence tool Microsoft Power BI to contribute to the best decision making in the digital services company; there are deficiencies in the ERP integrator system currently used in the company, impairing decision-making in management and corresponding headquarters. The research is of an applied type, considering as a sample those involved in the operation of the ERP integrator system. The analysis of the ERP integrator and business intelligence Power BI software was used, obtaining as results that the use of ERP integrator stores a large magnitude of data that is not easily understandable, complex reading of reports, and lack of statistical graphs. Business intelligence Power BI was applied as a solution tool, obtaining tables designed with complete and correct data, extraction of tables for their subsequent relationship, and understandable statistical graphics; Power BI allows collaborators greater understanding when reading results.