Techniques for Resolution of Work Conflicts in Organisations: The Loyal Fight

Abstract

Normal 0 21 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Normale Tabelle"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} A new methodology is suggested, the ‘loyal fight', for intervening in conflicts which have become chronic within an organisation. The application and results obtained in a specific case are given, and also an evaluation of the importance of innovation in the field of work conflict resolution.