Terrorist Attacks

Abstract

This chapter examines how airport and airline managers could review their incident and command plans to enhance security counter-measures for terrorist attacks through the use of a well constructed plan-do-check-act (PDCA) tool, in the context of a Safety Management System (SMS), and incorporating a structured field survey into their emergency incident plan and command plan reviews. Thus, through the examination of actual emergency incident plan and command plan survey, airport managers are given the opportunity to work issues through the trials and tribulations of refining their incident and command plans on a recurring basis. It is suggested that a PDCA tool be implemented as a SMS model for the enhancement of these plans in the airline environment.