{"title":"Identifying risks in expert system projects","authors":"D. Hillmer, A. La Salle, L. Medsker, G. Welsh","doi":"10.1109/DMESP.1991.171768","DOIUrl":null,"url":null,"abstract":"Expert systems (ESs) have associated risks that managers need to know as they consider new projects. The research reported is aimed at establishing a quantitative approach to assisting managers in identifying these risks. Results of empirical studies and new automated tools are discussed. The risks included: developing an application that fails to represent the expert's knowledge; failure to produce a usable system; upsetting people and groups within the organization who may feel threatened by the planned ES application; and exposing themselves or the organization to legal liability claims resulting from a malfunction of an ES application.<<ETX>>","PeriodicalId":117336,"journal":{"name":"[1991] Proceedings of the IEEE/ACM International Conference on Developing and Managing Expert System Programs","volume":"67 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1991-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"[1991] Proceedings of the IEEE/ACM International Conference on Developing and Managing Expert System Programs","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/DMESP.1991.171768","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 1
Abstract
Expert systems (ESs) have associated risks that managers need to know as they consider new projects. The research reported is aimed at establishing a quantitative approach to assisting managers in identifying these risks. Results of empirical studies and new automated tools are discussed. The risks included: developing an application that fails to represent the expert's knowledge; failure to produce a usable system; upsetting people and groups within the organization who may feel threatened by the planned ES application; and exposing themselves or the organization to legal liability claims resulting from a malfunction of an ES application.<>