Influencers of information system usage among employees for knowledge creation. A future research agenda

Abstract

Knowledge management and information systems are discussed very frequently by researchers in last two decades. It is noticed that knowledge management is often confused with information management and information systems. In fact these are two different concepts, and number of recent studies reports that information systems facilitates knowledge management. Existing literature also discusses few of the factors affecting the use of information system. Technology acceptance model (TAM) is the most discussed model. This study goes a step further by discussing the factors affecting the use of information system to create knowledge. It is not limited to the use of information system for routine work, but it focuses on the issue that why employees do or do not analyse information, available in the information system to create knowledge. As analysing and understanding the pattern of information leads to knowledge creation. For this purpose, this study integrates the existing literature with the logical beliefs to offer propositions and a view point that what are the factors having the potential of influencing the use of information system among employees, to analyse information for knowledge creation. Furthermore this study also categorizes the factors as individual and organizational factors. This study also provides a framework for future empirical research.