Social aspects of human-computer interactions in the media: tendencies and threats

O. Susskaya, A. Budanova
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Abstract

In today's world, all the most important events and changes in economic and cultural relations take place within the information community. It is impossible to gain authority and a place among the partners of this community without the development of democracy in each particular state. It is also impossible without the use of computer technologies, but such use should not contradict international standards of human-computer interaction and standards of information protection. Special attention of researchers in the field of mass communications sociology and media psychology is attracted by the pervasion of human-computer interaction problems into mass media discourse, which accumulates a significant part of public discourse as a whole. The paper presents the results of an online expert survey of professional journalists discussing the impact of computer networks on their "actors", groups and communities. In the mainstream of interdisciplinarity, using the anthropocentric and sociocommunicative approaches, the social aspects of human-computer interactions in the media are studied. The chosen methodology allows to focus on the most relevant of them, such as: the need for humanization of communicative contacts in networks and mass media, recognition of changes in the structure of audiences, increasing the role of subjectivity and personification of contacts. The problem for future human-computer interactions (HCI) research is that the further computer science - and therefore technology - advances, the more often we have to think about the balance between benefits and harms caused to humans by active interaction with the computer.
媒介中人机交互的社会方面:趋势和威胁
在当今世界,经济和文化关系中所有最重要的事件和变化都发生在信息社区。如果没有每个特定国家的民主发展,就不可能在这个共同体的伙伴中获得权威和地位。不使用计算机技术也是不可能的,但这种使用不应与人机交互的国际标准和信息保护标准相抵触。人机交互问题在大众传播社会学和媒介心理学领域的广泛存在引起了大众传播社会学和媒介心理学研究者的特别关注,因为大众传播话语是公共话语的重要组成部分。这篇论文展示了一项针对专业记者的在线专家调查的结果,这些记者讨论了计算机网络对他们的“行动者”、群体和社区的影响。在跨学科的主流中,使用人类中心和社会交际的方法,研究媒体中人机交互的社会方面。所选择的方法可以集中在其中最相关的方面,例如:网络和大众媒体中交流接触的人性化的需要,认识到受众结构的变化,增加主观性的作用和接触的人格化。未来人机交互(HCI)研究面临的问题是,随着计算机科学——也就是技术——的进一步发展,我们就必须更多地考虑与计算机积极交互对人类造成的利益和危害之间的平衡。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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