The Enhancement of E-learning for the Boring Process to Leverage the Knowledge Management Maturity

Abstract

To catch up with the dynamics of business needs, organizations need to maintain and regularly enhance the performance of their information system and human capital. An aerospace industry company is expected to have a sustainable implementation of knowledge-based e-learning. The company needed to enhance the e-learning that covers the entire content of the boring process. This study aimed to design the enhancement of e-learning of the boring process and to review the company’s KM maturity. The knowledge conversion process retrieved thirty-one tacit knowledge and converted them as part of best practice and the knowledge content of e-learning. Afterward, the software development process was commenced to develop the adjustment of the e-learning structure and new features required. The review showed e-learning has contributed to the company’s KM maturity on level 3 – Aware. By evaluating the KM maturity, the company can determine the initiatives improvements needed to leverage the KM practice.