Health App User Experience Analysis Research : Focusing on the Step Count App

Abstract

Due to the increasing interest of people in health and life sports, health is a major content in various media. This background and development of information technology has led to the release of hundreds of thousands of mobile health applications. Nevertheless, studies evaluating the user experience for mobile app usability and app success are insufficient. Therefore, this study aims to describe the phenomenon and identify problems and improvements by comprehensively exploring the user experience of the step count app of users in their 20s.FGI was performed to grasp the rich empirical data and satisfaction level of users in detail. FGI is a research method conducted by exchanging perceptions and experiences on subjects and cases according to the purpose of the research. As a result of the study, it was found that it is necessary to improve the level of playfulness of the step count app, various additional functions, and reliability. 1