Evaluasi Deskriptif Sistem Pembayaran Bus Rapid Transit

Abstract

— One of the Ministry Transportation's experimental projects in providing public transportation services with a cooperation scheme to buy services is known as Buy The Service (BTS). This service has been tried to be applied on Trans Jogja (TJ) buses since October 2020 during the Covid-19 Pandemic. A cashless payment system has been used for all BTS TJ buses. Unlike the TJ buses funded by the Local Government (Special Region of Yogyakarta), which still have a cash payment system. This study aims to evaluate the payment system between the TJ bus mode from the Ministry of Transportation and the TJ bus from the Local Government. The method used in this study is a descriptive qualitative method. The results of the study show that it is necessary to integrate the payment system using the same card, both with Trans Jogja subscription cards and electronic cards in collaboration with banks.