The Importance of Improving the Competence of Employees in the 21st Century

Abstract

In the era of globalisation and the development of information technologies, increased attention is being paid to the development of workers’ competences. The aim of competence is a set of attitudes and behaviour which strengthens the relationship between the institutions and employees, focusing mainly on pro­ fes sional, motivated, flexible and honest employees of the public administration. It is important to work and strengthen personal and professional competences. This means that there is a need to regularly assess the competencies of public administration employees in order to improve them and understand which competencies will be required today. In order to improve the quality, efficiency, development of creative thinking, knowledge and adaptation to developments and requirements of the 21st century, there is a regular need to improve personal and professional competences. As well, it must be prepared that new jobs will be created in the future, where new skills and knowledge will be needed. It is therefore important to focus on the development of new skills throughout life in the learning process, which will produce good results for career development in order to become a competitive and competent employee. The aim of the study is to find out what employees’ competencies will be most demanding in the future. The methods used by the study are document analysis and methods of quantitative data analysis. The results of the study are used in practice in improving and assessing the development and necessity of the competence of public administration employees.