{"title":"Innovation in the hospitality industry","authors":"D. M. Yakovleva","doi":"10.33920/igt-2-2305-02","DOIUrl":null,"url":null,"abstract":"Currently, the provision of hotel services is a rapidly developing and promising segment of the service sector, in which competition is growing rapidly. When providing a service, the manufacturer has two goals: to satisfy the needs of the consumer and to maximize profits. In the hospitality industry, it is no longer possible to achieve any of these goals without innovation or innovation. The article discusses the types of innovations and, in particular, the creation of smart hotels","PeriodicalId":394622,"journal":{"name":"Gostinichnoe delo (Hotel Business)","volume":"40 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2023-04-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Gostinichnoe delo (Hotel Business)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.33920/igt-2-2305-02","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
Currently, the provision of hotel services is a rapidly developing and promising segment of the service sector, in which competition is growing rapidly. When providing a service, the manufacturer has two goals: to satisfy the needs of the consumer and to maximize profits. In the hospitality industry, it is no longer possible to achieve any of these goals without innovation or innovation. The article discusses the types of innovations and, in particular, the creation of smart hotels