Innovation in the hospitality industry

D. M. Yakovleva
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Abstract

Currently, the provision of hotel services is a rapidly developing and promising segment of the service sector, in which competition is growing rapidly. When providing a service, the manufacturer has two goals: to satisfy the needs of the consumer and to maximize profits. In the hospitality industry, it is no longer possible to achieve any of these goals without innovation or innovation. The article discusses the types of innovations and, in particular, the creation of smart hotels
酒店业的创新
目前,酒店服务的提供是服务业中发展迅速、前景广阔的部分,竞争也在迅速加剧。在提供服务时,制造商有两个目标:满足消费者的需求和最大化利润。在酒店业,如果没有创新或创新,就不可能实现任何这些目标。本文讨论了创新的类型,特别是智能酒店的创建
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