PENILAIAN TINGKAT SERVICE TOKO ONLINE DAN ANALISIS PERBANDINGAN PERCEIVED PERFORMANCE

Computer Based Information System Journal Pub Date : 2018-09-30 DOI:10.33884/CBIS.V6I2.710

Sasa Ani Arnomo

{"title":"PENILAIAN TINGKAT SERVICE TOKO ONLINE DAN ANALISIS PERBANDINGAN PERCEIVED PERFORMANCE","authors":"Sasa Ani Arnomo","doi":"10.33884/CBIS.V6I2.710","DOIUrl":null,"url":null,"abstract":"The sale and purchase transaction process are carried out through the internet using internet media using both smartphones and computers. The development of the internet has undergone a product sale and purchase transaction process. Various buying and buying transactions can only be done face-to-face, now it can be done through the internet called online stores. To support the freedom of online stores, a website or smartphone application is an important component that presents information in the form of text, images, sounds and others that are presented to find information in tracing and exploring information virtually on certain media. Many online sales websites will be seen from different levels of service. Therefore, the purpose of this analysis is to assess the performance of online store websites. The research method used in this study is a quantitative descriptive research method with comparative analysis techniques. The results obtained from the level of online store service levels show that the percentage of satisfaction is 64.09% and an increase in performance perceptions occur because each online store has different features and different times.","PeriodicalId":413767,"journal":{"name":"Computer Based Information System Journal","volume":"5 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2018-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Computer Based Information System Journal","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.33884/CBIS.V6I2.710","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}

引用次数: 2

Abstract

The sale and purchase transaction process are carried out through the internet using internet media using both smartphones and computers. The development of the internet has undergone a product sale and purchase transaction process. Various buying and buying transactions can only be done face-to-face, now it can be done through the internet called online stores. To support the freedom of online stores, a website or smartphone application is an important component that presents information in the form of text, images, sounds and others that are presented to find information in tracing and exploring information virtually on certain media. Many online sales websites will be seen from different levels of service. Therefore, the purpose of this analysis is to assess the performance of online store websites. The research method used in this study is a quantitative descriptive research method with comparative analysis techniques. The results obtained from the level of online store service levels show that the percentage of satisfaction is 64.09% and an increase in performance perceptions occur because each online store has different features and different times.

查看原文本刊更多论文

销售和购买交易过程是通过使用智能手机和电脑的互联网媒体进行的。互联网的发展经历了一个产品买卖交易的过程。各种购买和购买交易只能面对面完成，现在可以通过互联网完成，称为网上商店。为了支持在线商店的自由，网站或智能手机应用程序是一个重要的组成部分，它以文本、图像、声音和其他形式呈现信息，以便在追踪和探索某些媒体上的虚拟信息时找到信息。许多在线销售网站会从不同的服务水平来看。因此，本分析的目的是评估在线商店网站的表现。本研究采用的研究方法是定量描述性研究方法和比较分析技术。从网上商店服务水平水平得到的结果显示，满意度百分比为64.09%，并且由于每个网上商店具有不同的特征和不同的时间，因此会出现绩效感知的增加。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Computer Based Information System Journal

自引率

0.00%

发文量