Planning Enterprise Architecture: Creating organizational knowledge using the Theory of Structuration to build Information Technology

Abstract

Enterprise Architecture (EA) defines the guidelines for the design and implementation of Information Technology (IT). Acting as the force that ensures alignment of organizational business plan(s) with IT, current EA frameworks are techno-centric in that business goals, strategies and governance are considered only from the informational aspects of automation. This means the current EA frameworks do not address the human behavior of stakeholders during EA excluding factors such as the effect of organizational change caused by EA and the new roles, duties, and responsibilities they are assigned. This paper extends previous work incorporating ideas from the Theory of Structuration to address human and organizational behavior as significant inputs to EA. This paper describes human and organizational behavior utilizing an approach to EA that includes preparing the organization, planning, educating and training staff and aspects of organizational and behavioral theory that focuses on communication and collaboration as a part of EA development.