Web Accessibility Analysis on Government of India Websites based on WCAG

Abstract

Information technology has become a part of day to day life. In every part of day to day information technology has its intervention. Government activities and services are also part of this digital revolution. Many of the Governments around the world had already provided the services in digital form and some are in the process of change. That means the services offered by Government are available through web-applications and websites and users do not go to physical offices to avail these services. These users include those as well who are differently abled and need specific help to perform tasks. These disabled users are mostly ignored while developing digital applications. So, there are lot of websites where these specially challenged people are not able to do usual work as per expectation. This study evaluates Web Accessibility compliance and provides over all report on how Government of India’s websites are developed to handle World Wide Web Consortium’s Web Accessibility standard. Here reports have been generated based on tools and Web Content Accessibility Guideline (WCAG) 2.0 are followed. After analyzing accessibility scores and issues, the result says, websites of government of India still need lot of improvement to reach standard web accessibility standard.