READING PARKS AS A WAITING ROOM SERVICES CENTER IN PAKUSARI VILLAGE OF JEMBER REGENCY

Abstract

Improving the quality of human resources rural communities is an important aspect of development that should be given serious attention. Innovation in public services the village is directed to provide added value to the quality of services while improve quality of human resources to achieve development goals. One such effort is the existence of the reading park as a waiting room at the Pakusari village office. This research aims to know more clearly how to use the park as a waiting room read villages and any service enabling and inhibiting factors such utilization. The research carried out by the primary data sources derived from direct observation and interviews and secondary data sources derived from the documents that support. As the reception area for the public service, there are five categories of responses and attitudes that indicate the level of indulgence or interest to read it, ranging from users who have an interest to read very well until the very lack of interest in reading. The results also showed 3 supporting factors and inhibiting factors in an effort to use the reading park as a waiting room Pakusari village office services. Besides to provide added value to the quality of service, as the waiting room reading park service is also expected to develop and increase reading interest as an important asset in the process of rural development.