Online dispute resolution – ODR

Abstract

Online Dispute Resolution (ODR) was a concept unheard by many in India, till very recently. The COVID 19 pandemic opened up discussions on ODR around the world. Lockdown bought everything at halt, including the justice system. Adopting technology became inevitable. This adoption of technology in legal systems certainly led to new discussion and deliberations adoption of ODR in India. This paper attempts to present the ODR models for India. What is ODR, Why ODR, Where ODR and How ODR can be introduced are the points of discussion in this paper.