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Conceptualizing the Convergence Model of Business Process Management and Customer Experience Management

International Conference on Business Process Management Pub Date : 2019-09-01 DOI:10.1007/978-3-030-30429-4_24
Dino Pavlic, M. Ćukušić
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引用次数: 4
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业务流程管理和客户体验管理融合模型的概念
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International Conference on Business Process Management
International Conference on Business Process Management
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