The Five-Factor Consumer Behavior Model for Intercollegiate Football Tickets Consumption

Abstract

Collegiate football ticket sales supply over 20% of the athletic department revenues (NCAA, 2008) and are an important part of the income stream, as pre-sold season tickets are guaranteed income. The purpose of this study was to examine the theoretical constructs of a five-factor consumer behavior model for intercollegiate football tickets consumption. The participants were spectators of a NCAA Division IA football annual player draft game (n=201). Around half of the participants were current season ticket holders (54.2%) and married (49.2%). Confirmatory Factor Analysis (CFA) was utilized to analyze the factorial validity of the five-factor consumer behavior model for intercollegiate football tickets consumption (Accomplishment, Game Attractiveness, Joy & Excitement, Facilities and Enrichment). The results support the conclusion that the five-factor consumer behavior model for intercollegiate football tickets consumption possesses an adequate degree of validity ( RMSEA = .049, SRMR = .072, CFI = .99, c 2 / df ratio = 1.49 and ECVI = 1.39)