Quality Management of Archival and Library Studies: Towards the Problem of Implementing International Standards

Оlena Tverytnykova, Halyna Salata
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Abstract

The purpose of the study is to provide an analytical review of the degree of harmonisation of international and European regulations in the field of archival and library studies, and to outline methodological approaches to the implementation of an integrated management quality system in these institutions. The research methodology is based on the use of general scientific and special research methods, which ensured the comprehensive nature of scientific research. The involvement of regulatory and legal documents contributed to the use of methods of substantive and comparative analysis, additive modelling, deduction, induction, abstraction, structural and logical methodology, systematisation, and generalisation. The scientific novelty of the article lies in the actualisation of the issue of implementing integrated quality management systems in the development of library and archival studies, which is urgent in the context of the development of digitalisation, electronic document management, and provision of electronic services. The availability of quality systems in accordance with the requirements of international standards will contribute to the effective operation of these institutions and improve the quality of service provision. Conclusions. In this article, the author examines and argues for the urgent need to implement relevant international integrated quality management systems in the above-mentioned areas, namely, electronic document management, organisation of websites, management of documentary processes, and information support for the rendering of relevant services. It is stated that the integration of international standards of quality management in library and archival studies will facilitate accessibility of information needs of all users and will contribute to the efficiency and operation of these institutions of consolidated information. Key words: standard, electronic resources, information, information technologies, digitalisation, archive, archival and library work, document.
档案与图书馆学的质量管理:迈向国际标准的问题
这项研究的目的是对档案和图书馆研究领域的国际和欧洲条例的协调程度进行分析审查,并概述在这些机构中实施综合管理质量制度的方法方法。研究方法以综合运用一般科学方法和特殊研究方法为基础,保证了科学研究的综合性。法规和法律文件的参与有助于使用实质性和比较分析、加法建模、演绎、归纳、抽象、结构和逻辑方法论、系统化和概括的方法。本文的科学新颖性在于提出了在数字化发展、电子文献管理和电子服务提供的背景下,图书馆档案研究发展中实施综合质量管理体系的问题。符合国际标准要求的质量体系的可用性将有助于这些机构有效运作,并提高所提供服务的质量。结论。在本文中,作者探讨并论证了在上述领域实施相关国际综合质量管理体系的迫切需要,即电子文件管理、网站组织、文件流程管理和提供相关服务的信息支持。有人指出,在图书馆和档案研究中纳入国际质量管理标准将有助于所有用户获得资料需要,并将有助于这些综合资料机构的效率和业务。关键词:标准、电子资源、信息、信息技术、数字化、档案、档案与图书馆工作、文献
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