Difference in the level of knowledge regarding Consumer Protection Act among dentist before and after interventional program: A comparative study

Abstract

Introduction: Knowledge about medical ethics and Consumer Protection Act (CPA) is very essential now a day as it is the era of litigations. Thus, this study was performed to assess the level of knowledge regarding CPA among dentist before and after the interventional program. Materials and Methods: A survey was carried out among dentist who was working independently or in institutes using a self-structured questionnaire comprising of 24 questions regarding the awareness of CPA. Results: Before intervention, the mean knowledge score of MDS (9.17 ± 1.91) was more than postgraduation (PG) students (8.54 ± 1.79) and BDS (7.83 ± 1.68), but after intervention, the mean knowledge score of PG (15.28 ± 2.27) got increased to more than the MDS (13.43 ± 1.98) and BDS (10.96 ± 1.47). Conclusion: With increasing incidents of litigations in relation to medical profession the level of knowledge toward CPA needs to be upgraded.