RFID impacts on franchise-friendly supply chain

Abstract

International franchisers have been generally regarded as market seekers who exploit their firm-specific capabilities overseas. The use of radio frequency identification (RFID) technology for international franchisers plays a key role in improving service reliability and satisfaction. This paper focuses on filling the gap in theoretical and empirical knowledge of inventory management practices of franchise-friendly supply chain in Taiwan. A real case in Taiwan franchise industry is quoted to build a corresponding two warehouse inventory model. The objective is to examines the total cost that can be achieved by one frozen central kitchen (FCK) and multi-branch through RFID technology in franchiser system.