Tutorial on UCD Sprint: Inclusive Process for Concept Design

Abstract

Integrating User-Centred Design (UCD) methods into the first phases of software development projects has its challenges. A new process called the User-Centred Design Sprint process, UCD Sprint for short, has been suggested to support the project team during concept design. The tutorial introduces the UCD Sprint process, and participants practice two less-known methods that are part of the sprint: the User Group Analysis method and stating user experience goals. By the end of the tutorial, participants know why, when, and how to use the UCD Sprint process. This tutorial appeals to researchers and developers working in the concept design phase of designing software products, focusing on users that might be different from the developers.