Sheduling Mobil Medical Units for Home-healthcare Service

Abstract

This paper addresses a shift-scheduling and localization problem of medical staff for home-healthcare services. In this problem a private company has to decide where to locate its mobile units and its operational times. Locations and schedules define the system capacity to attend patients, capacity produces acceptable service level but operational costs, in contrast, a capacity overestimation requires subcontracting services and consequently a decrease in expected profit. In this talk we present the situation studied and a mathematical approach to deal with. The method was used in a real situation improving net profit and increased the expected