Better Think Before Agreeing Twice. Mere Agreement: A Similarity-Based Persuasion Mechanism

M. Pandelaere, B. Briers, S. Dewitte, L. Warlop
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引用次数: 15

Abstract

The present paper shows that people’s compliance with a request can be substantially increased if the requester first gets them to agree with a series of statements unrelated to the request, but selected to induce agreement. We label this effect the ‘mere agreement effect’, and present a two-step similarity-based mechanism to explain it. Across five studies, we show that induced mere agreement subtly causes respondents to view the presenter of the statements as similar to themselves, which in turn increases compliance with a request from that same person. We support the similarity explanation by showing that the effect of agreement on compliance is suppressed when agreement is induced to indicate dissimilarity with the interviewer, when the request is made by some other person, and when the artificially high level of agreement is made salient. We also validate the practical relevance of the mere agreement persuasion technique in a field study. We discuss how the mere agreement effect can be broadly used as a tool to increase cooperation and be readily implemented in marketing interactions.
再三同意之前最好三思。单纯同意:一种基于相似性的说服机制
这篇论文表明,如果请求者首先让人们同意一系列与请求无关的陈述,但选择这些陈述来诱导人们同意,那么人们对请求的依从性可以大大提高。我们将这种效应称为“单纯的一致效应”,并提出了一个基于相似性的两步机制来解释它。在五项研究中,我们发现,诱导的单纯同意会微妙地使受访者将陈述者视为与自己相似的人,这反过来又增加了对同一个人要求的依从性。我们支持相似性解释,表明当同意被诱导为表明与面试官的不同时,当请求是由其他人提出的,当人为的高水平的同意被突出时,同意对依从性的影响被抑制。我们还在一个实地研究中验证了单纯协议说服技术的实际相关性。我们讨论了单纯的协议效应如何被广泛地用作一种工具来增加合作,并在营销互动中容易地实施。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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