The Impact of Couching on the Emotional Intelligence of Managers in the Organization

Abstract

As a result of the dynamic changes in business, some of the management approaches used in the recent past are no longer working effectively. Because of this modern managers face the need to continually develop their skills. An important rule for the manager these days is, "If you do not progress permanently, you will always be lagging behind." The manager's activity is stressful, with a high level of responsibility, intense interpersonal relationships, and requires effective volitional regulation of emotions. Therefore, when describing the important professional qualities of managers, many authors describe properties including emotional components. Elements of emotional intelligence are: motivation, self-awareness, social skills and empathy. Managers who can not control their feelings and emotions create an atmosphere of mistrust and frustration. In such an environment, problems, internal disagreements and conflicts are highlighted, and productivity is low. With the help of a coach, the manager is able to develop highly these "soft" skills within himself and achieve better performance of the work performance of his subordinates.