The Effect of Human Resource Management Practices on Improving Performance and Innovative Behavior of State Civil Apparatus

Euis Susanti, D. H. Syahlani
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Abstract

This study aims to examine the effect of human resource management practices (high commitment HR practices) on the performanc e and innovative behavior of the State Civil Apparatus (ASN) both directly and through mediating variables of affective commitment and public service motivation in the context of bureaucracy simplification and changing the ASN work system due to the Covid-19 pandemic at the National Agency of Drug and Food Control (BPOM). By analyzing questionnaire data from 219 ASN BPOM respondents through a structural equation model (SEM) using the full version LISREL 8.51 application, this study found a direct and positive effect of high commitment HR practices on employee performance, affective commitment, and public service motivation. This study also found a positive relationship of public service motivation on employees' affective commitment, performance, and innovative behavior. However, the results of this study did not find the relationship between high commitment HR practices and employees' innovativeness behavior and the relationship between affective commitment and employees' performance and innovative behavior. This study concluded that high commitment HR practices were associated with increased employee performance but did not affect increased innovativeness behavior. Public service motivation mediated a positive relationship between high commitment HR practices and employee performance and innovativeness behavior, while affective commitment did not mediate this relationship.
人力资源管理实践对国家民事机构绩效提升和创新行为的影响
本研究旨在考察人力资源管理实践(高承诺人力资源实践)对国家民用机器(ASN)绩效和创新行为的直接影响,并通过中介变量情感承诺和公共服务动机,在国家药品和食品管理局(BPOM)的官僚主义简化和由于Covid-19大流行而改变的ASN工作系统的背景下。本研究采用结构方程模型(SEM)对219名ASN BPOM受访者的问卷数据进行分析,采用完整版LISREL 8.51应用程序,发现高承诺人力资源实践对员工绩效、情感承诺和公共服务动机具有直接的正向影响。本研究亦发现公共服务动机对员工情感承诺、绩效、创新行为均有正向影响。然而,本研究结果并未发现高承诺人力资源实践与员工创新行为之间的关系,以及情感承诺与员工绩效和创新行为之间的关系。本研究的结论是,高承诺人力资源实践与员工绩效的提高有关,但对创新行为的增加没有影响。公共服务动机在高承诺人力资源实践与员工绩效和创新行为之间起正向中介作用,而情感承诺不起中介作用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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