Assessment of Success Determinants for Implementing Digitalization in Indian Construction Industry

Abstract

Digitalization can help construction organization in achieving targets by transforming operational processes, allowing fast communication, increasing efficiency by system integration, enhancing assets productivity, reduce cost and many more. It is important to understand that digitalization is not an easy process to implement; it required to create a well-planned business process first. This business transformation of phasing out conventional way and moving towards real time data driven system accomplished only with all stakeholder involvement and system integration. This whole change required a huge capital investment and high user involvement. This makes pivotal to understand the success before implementation and at the same time quantify the success parameters. From the literature and feedback taken from construction experts fourteen success determinants are identified and further interrelationship and prominence ranking are established using Grey DEMATEL method. After analysis determinants ‘Proper digital implementation monitoring’ is having maximum interrelationship with remaining determinants and also a most causal factor, whereas alternative ‘Effective risk management planning’ is having minimum interrelationship with remaining factors. This work is aimed to focus the construction professionals regarding success factor to implement digitalization in construction.