Vinfomize: A Framework for Multiple Voice-based Information Communication

Abstract

In this paper, we discuss investigations conducted with 10 visually challenged users (VCUs) and 8 sighted users (SUs) that aimed to determine user's experience, interest and expectations from concurrent information communication systems. In the first study, we concurrently played two voice-based streams in continuous form in both the ears, and in the second study, we concurrently communicated one stream continuously in one ear and three news headlines as interval-based short interruptions in another ear. We first reported the participants' experience qualitatively and then based on the feedback received from the users, we proposed a framework that may help in developing systems to communicate multiple voice-based information to the users. It is expected that the application of this new framework to information systems that provide multiple concurrent communication will provide a better user experience for users subject to their contextual and perceptual needs and limitations.