{"title":"What is Quality?","authors":"P. Thareja","doi":"10.24321/2582.3280.201901","DOIUrl":null,"url":null,"abstract":" The totality of characteristics of an entity that bear on its ability to satisfy stated and implied need. Quality is the ongoing process of building and sustaining relationships by assessing, anticipating, and fulfilling stated and implied need. degree to which a set of inherent characteristics fulfils requirements. (as per ISO 9000:2005) Conformance to requirements Crosby Fitness for use Juran","PeriodicalId":227102,"journal":{"name":"Journal of Advanced Research in Quality Control & Management","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2019-08-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Advanced Research in Quality Control & Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.24321/2582.3280.201901","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
The totality of characteristics of an entity that bear on its ability to satisfy stated and implied need. Quality is the ongoing process of building and sustaining relationships by assessing, anticipating, and fulfilling stated and implied need. degree to which a set of inherent characteristics fulfils requirements. (as per ISO 9000:2005) Conformance to requirements Crosby Fitness for use Juran