A multi-disciplinary view on software release decisions

Abstract

A relatively unexplored area in the field of software management is the implementation or release decision, deciding whether or not a software product can be transferred from its development phase to operational use. Many software manufacturers have difficulty in determining the 'right' moment to release their software products. It is a trade-off between an early release, to capture the benefits of an earlier market introduction, and the deferral of product release, to enhance functionality, or improve quality. In this research project software release decisions are researched from three perspectives: economics, decision-making and software management. All perspectives are reviewed, explored in-depth, both from a theoretical and from an empirical point of view, by studying practical examples. The results are used in a proposed methodology to improve strategic software release decisions, characterized by the existence of large prospective financial loss outcomes, including the presence of high costs for reversing a decision. The methodology identifies the critical factors for a high quality decision outcome, being the sum of quality of the decision inputs and the quality of the decision-making process.