Communication Affects Financial Decisions and Outcomes

Marcelo Henriques-de-Brito
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Abstract

The goal of this essay with practical applications is to address and develop visual models to discuss and ease the understanding of the communication process in finance, taking into account impacts from feedback and the surrounding environment. This work also targets the relationship between a client and a financial practitioner. Besides discussing the visual models, this work describes how these models may be used to improve financial human communication. In the end of this article are key points and suggestions for future work in the field of human behavior, communication, and interaction when implementing financial decisions.
沟通影响财务决策和结果
本文与实际应用的目标是解决和开发可视化模型来讨论和简化对金融沟通过程的理解,同时考虑到反馈和周围环境的影响。这项工作也针对客户和金融从业人员之间的关系。除了讨论可视化模型之外,本工作还描述了如何使用这些模型来改善财务人员的沟通。在本文的最后,提出了在实施财务决策时人类行为、沟通和互动领域未来工作的关键点和建议。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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